All of our fire, fire & water bowls, and fire pits come fully packaged with all required components (burner assembly, transformer panel and mounting bracket.) Our water bowls come with mounting brackets. Decorative media is sold separately.
Yes, but it requires a PTI transformer panel. Pool controllers or home operating systems that supply 110VA from the auxiliary output can be hooked up to the transformer panel.
A licensed contractor must perform installations. All aspects of installation must conform to local codes, or in the absence of codes, with National Fuel Gas Code ANSI Z223.1. Failure to have the bowls or fire pits installed by a licensed contractor will result in a void of warranty.
No. Currently we only offer standard sizes.
A wide variety of products are in stock and ship within 3 business days of the order. Products are stocked in our warehouse in Scottsdale, AZ. Lead time for out of stock items can range from 6-8 weeks.
A transformer panel is required for powering all automated electronic ignition systems. It serves as a transformer to convert the incoming power to a useable voltage for the bowls and fire pits.
We offer 3 different types. When ordering, you must specify the quantity and type of bowls and/or fire pits that will be installed at a single location. Additionally, you must indicate the type of gas; either natural gas or propane. Pebble Technology will package each order according to the specification provided.
There is no distance requirement for the length of the wire running between the transformer panel to the bowl(s) and/or fire pit(s).
100 VA Transformer Panel
150 VA Transformer Panel
250 VA Transformer Panel
The Transformer Panel is the same. Propane models require an electronic propane adder and have a brass air/fuel mixer valve that introduces air into the propane gas before combustion for a cleaner richer burning flame than other non-aerated propane systems on the market. Natural gas models do not need an air/fuel mixer since Natural Gas is cleaner burning than propane.
Our burner assembly comes with a patented flame monitoring technology that is reliable in adverse weather conditions. Every unit is factory tested for safety before shipping.
The standard pilot hood is used for natural gas or propane in lava rock media applications. An open-top pilot hood is required for all glass media applications allowing for sufficient airflow to the pilot light ignition. Due to propane being heavier than natural gas, and because glass packs tighter than other types of media, the tightly packed glass can restrict airflow/ventilation and cause the glass to combust.
Yes. When using glass media for bowls with fire features or fire pits an open-top pilot hood is required. PTI will change the pilot hood at the factory when media is specified at time of order.
It is an additional low voltage solenoid gas valve that is installed in the gas line upstream from the burner. In the event of a leak or loose connection, it will prevent the flow of gas. It adds the benefit of additional safety and more precise gas flow to the system.
If all propane bowls and/or fire pits are connected to one transformer panel, you only need one propane adder. For larger projects requiring multiple transformer panels, you need one propane adder per panel.
All components of the burner assemblies and transformer panels are manufactured in the United States (California.)
Our exclusive design, using precision cut hardware, allows for an easier and more secure installation, improved performance, and a more stable flame bed. The four-bolt system allows for an easy installation to the mounting bracket and provides for a more secure and stable product. The hardware and brackets resist corrosion, and the bracket is more breathable than the competition’s in order to prevent overheating. The media support plate is custom designed to ensure a stable flame bed that prevents sagging.
Yes, a drainage pipe will need to be installed to drain excess water and gas buildup.
CSA/AGA recommended clearances are 4ft on sides and 6ft on top. Fire bowls can be placed anywhere code allows. Do not install near any combustibles such as wood structures, fuels, clothing, fabrics or dry vegetation. Please see installation manual for more information.
Each burner should have a flame height of approximately 12” – 15” from the top of the burner. The licensed contractor who installs the system(s) can adjust the flame.
Yes, all of our burner assemblies and electronic ignition systems have been tested and are U.L. and CSA certified.
A mesh screen is required and included with all fire glass purchases. If you choose not to purchase glass through PTI, you can purchase a mesh screen by contacting your local sales rep or by calling 800.937.5058.
Yes, our fire glass is furnace melted and tumbled for long-term heat resistance.
No, fire glass media can only be used with natural gas. PTI does not sell fire glass for propane applications due to safety concerns.
It is recommended to lay a thin layer of fire glass over the mesh screen. Use just enough glass to cover the burner assembly and screen. Make sure that glass does not fall into the pilot box cover. See brochure for recommended amounts of media.
1-Year Limited Residential Warranty
Pebble Technology International® (PTI) will attempt to repair any unit, when used as intended, which has proven to be defective in workmanship or material, preventing the proper operation of the unit when reported within one year of the date of purchase. This warranty does not cover any costs related to removal or replacement of the unit. For warranty consideration, contact the original dealer and provide proof of purchase, date of purchase, and the date of installation. The dealer will contact PTI to obtain instructions regarding the claim. If the unit is deemed defective and cannot be repaired, PTI will replace it. This warranty only applies to residential use of the unit. The customer is responsible for shipping costs, which may be reimbursed by PTI should the unit be deemed defective.
IF NECESSARY, THE UNIT MUST BE REMOVED AND REPLACED ONLY BY A LICENSED PROFESSIONAL IN THE PLUMBING AND/OR ELECTRICAL TRADE. DO NOT ATTEMPT TO REMOVE AND REPLACE THE UNIT YOURSELF.
PTI will not be responsible for any asserted defect, which has resulted from accidents, over-heating, freeze/thaw, misuse, abuse, repair or alteration. Under no circumstances, will PTI be liable for incidental or consequential damage resulting from defective units, improper installation, or improper removal. This warranty is your sole warranty and sets forth your exclusive remedy, with respect to defective units. All other warranties, expressed or implied, whether of merchantability, fitness for purpose or otherwise, are expressly disclaimed by PTI. PTI is not responsible for any injury or mishap related to misuse, abuse or lack of judgment in choosing fire display locations.
In addition, this warranty does not apply to any damages caused by: (1) any failure resulting from unreasonable use or abuse, (2) unsatisfactory material choices by you or the installer, and (3) accidental damage or element damage such as water or rain. PTI is not responsible for the application of local codes and/or if the unit is not approved for installation. Please check with your local building department or governing agencies for prior approval before purchasing. PTI is not responsible for the actions and omissions, including negligence, of the installer. PTI will not warranty fire bowls in which a burner unit purchased from another supplier is used.