There are two parts to the warranty: material and workmanship. If it is determined that there is a defect in the material, PTI will arrange for the defective material to be repaired or replaced in accordance with the terms of the limited warranty. If it is determined that there is a defect in workmanship, submit your claim directly to the certified builder or authorized applicator who installed your finish.
The limited warranty is non-transferable and only applies to the homeowner who originally purchased the pool finish. It only applies to materials installed by a PTI authorized applicator.
For more information, visit our warranty information page, email us at firstname.lastname@example.org or call 1-800-937-5058.