Pebble Technology International believes it is important that you know how we collect, use, share, and protect information about you online and through other means. By interacting with us, you consent to our use of information that is collected or submitted as we set forth below. We may revise this privacy policy periodically, so you should review it when you visit our web site. This privacy policy applies to all current or former customer personal information.

  • What Information We Collect
  • How We Use Your Information
  • How We Share Your Information
  • What Choices You Have
  • How We Protect Your Information
  • California Disclosures


Through our contact with you through phone calls, warranty cards, and website registration, the types of personal information we collect about you include the following:

  • Your name
  • Your mailing address
  • Your e-mail address
  • Your phone (or mobile) number

If you choose not to provide us with personal information, we may be unable to provide you with requested products, services or information.

Information Collected Automatically

We and our service providers use cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with us through your computer or mobile device. This information, which includes the pages you visit on our site, which web address you came from, the type of device you are using, and geographic information, helps us recognize you, customize your website experience, and make our marketing messages more relevant for you.

To improve customer experiences at our site, we also use these technologies for reporting and analysis purposes, such as how you are using our site and your response to those marketing efforts.

Our Mobile App

Our Pebble Technology mobile app is downloadable onto smart phones and serves as a mechanism to take you to our mobile website. Our mobile applications do not currently collect personally identifiable information.

Geo-Location Tracking

Certain mobile devices contain geo-location tracking capability. We may use such capability or other geo-location tracking technology to generally identify your location for marketing and for analytical purposes.

Social Media App Icons includes social media features, such as Facebook, Twitter, Pinterest, LinkedIn and YouTube icons. These features may collect information about you and your IP address and which page you’re visiting on our site, and they may set a cookie to make sure the feature functions properly. Social media features are hosted by a third party or hosted directly on our site. Your interactions with those features are governed by the privacy policies of the companies that provide them.


Examples of how we use the information we collect include (but are not limited to):

Product and Service Fulfillment

  • Fulfill and manage orders or requests for information about our products and services;
  • Help you to locate a builder/installer;
  • Administer sweepstakes and contests.

Our Marketing Purposes

  • Deliver emails, mobile messages, and social media notifications;
  • Provide interactive features of the website or mobile applications, such as product reviews or marketing communications and other information concerning products, services and promotions;
  • Administer promotions and surveys;
  • Use a review that you submit for commercial purposes to promote the products in your review. We may also use part of your name and the city and state you gave when submitting your review.

Internal Operations

  • Improve the effectiveness of our site, our mobile applications, mobile site and marketing efforts;
  • Perform other business activities as necessary, or as described elsewhere herein.

Legal Compliance

  • Investigate claims, incidents or inquiries and assist law enforcement and/or other government entities to respond to legal, regulatory and similar inquiries. This includes monitoring against fraud, theft and otherwise to protect our customers and our business.


We share information we collect within Pebble Technology International.


We may share your information with builders/applicators who may sell our products. Those builders/applicators may use the information to offer you products and services that may be of interest to you.

Service Providers

We may share the information we collect with companies that provide support services to us (such as a printer, e-mail marketers, mobile marketing, analytics providers, web hosting providers, call center service providers, sweepstakes vendors) or that help us market our products. These companies may need information about you in order to perform their functions.

Legal Requirements

We may disclose information we collect when we believe disclosure is appropriate to comply with law, to enforce applicable terms and conditions and other agreements; or to protect the rights, property, and safety of our business and customers.

Sharing Anonymous Information with Third Parties

We may share aggregate non-personally identifiable information (information that does not directly identify an individual) with third parties for any lawful purpose.

Corporate Asset Transfers

If we sell or transfer all or part of our business assets for any reason, we may transfer the corresponding information regarding our customers. We may also retain a copy of that customer information.


Opt-Out and Access Choices

You may “opt-out” of certain marketing communications. Most of our marketing communications are sent by email and direct mail, though you may opt out of telephone calls, texting, and online behavioral advertising as well. You may also access or change your personal information or ask us to do so.

To do so yourself, you may:

  • Follow opt-out “unsubscribe” instructions in promotional e-mails we send to you.
  • Set the Tools function of your browser to not receive cookies. Please note this may make it impossible to access some sections of our site.
  • Delete our mobile app from your smart phone and follow the phone manufacturers’ directions on how to delete cookies or other technology received from our mobile website. For many phones, you will go to the Settings function to do this.

To do so yourself, you may:

  • Call our customer support number at 1-800-937-5058 (U.S. Customers & Canada) and tell them which information you would like to access or which types of promotional materials you want to opt out of. Please note you may need to speak with a manager.
  • E-mail: and tell them which information you would like to access or which types of promotional materials you would like to opt out of.
  • Mail: Pebble Technology International Attn: Privacy Officer 15540 N. 77th Street Scottsdale, AZ 85260
  • When mailing or emailing us, please include your full name, address, phone number and e-mail address. Also, tell us what information you would like to access, change or add to our “opt-out” list. This will help us process your request.


Security Methods

We use administrative, technical and physical safeguards to protect your personal information in our possession. However, no website, database or system is completely secure or “hacker proof”. You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.

E-mail Safety

An e-mail scam known as “phishing” is designed to steal your personal information. If you receive an e-mail that looks like it came from us and it asks you for your personal information (including financial or payment card information,) do not respond to it. We will never request any financial information or other personal information from you through e-mail.

Children’s Personal Information

We recognize the special importance of protecting privacy where children are concerned. We do not knowingly collect personal information online from children 13 years of age or younger.

Questions or Concerns

If you have general questions or concerns about how we use your personal information, please contact us at: Pebble Technology International Attn: Privacy Officer 15540 N. 77th Street Scottsdale, AZ 85260 1-800-937-5058 (U.S. Customers)


If you are a California resident and have an established business relationship with us, you can request a notice disclosing the categories of personal information we have shared with third parties, for the third parties’ direct marketing purposes, during the preceding calendar year. To request a notice, please submit your request to Pebble Technology International, Attn: Privacy Officer, 15540 N. 77th Street, Scottsdale, AZ 85260. Please allow 30 days for a response. If you provide us with your personal information, Pebble Technology International and other third parties may track your personal information as described in this privacy policy, including your movements on our website, mobile applications and social networks. Such tracking allows us and third party providers to customize your online experience. Neither Pebble Technology International nor its third party providers have a systematic method for ensuring “Do Not Track” functionality in certain browsers can operate to prevent such tracking. You may be able to opt-out of certain kinds of tracking by using the opt-out service at the Network Advertising Initiative at

Revised September 2014